Shift Leader - Hospitality Ops & Guest Experience

Red Robin; Washington, Saint George (UT, UT); On-site; USD 24,000 - 29,000; Full time

Benefits offered by this job

Flexible schedules

Food discount for self and family

Referral bonuses

Job summary

Red Robin is seeking a Shift Supervisor to help run day-to-day operations during mid and closing shifts under exempt management. You will supervise team members, ensure guest satisfaction, uphold cleanliness and product quality, and act as an ambassador for brand standards.

Ideal candidates have at least 1 year of full-service restaurant experience, strong leadership, and excellent communication skills; Serv Safe certification is preferred. Training is provided on the job.

Qualifications

• Minimum 1 year of full-service restaurant experience preferred.
• Must be at least 21 years old.
• Strong leadership, interpersonal and conflict resolution skills.
• Good oral and written communication skills.
• Basic business math and accounting skills.
• Basic PC literacy.
• Must work a flexible schedule including openings, closings, weekends and holidays.
• Reliable transportation.

Skills

Restaurant experience

Leadership

Guest satisfaction

Communication

Conflict resolution

Analytical/decision making

Flexibility

Reliability

Education

High school diploma or equivalent

ServSafe certification

Some college preferred

Tools

None

Job description

Red Robin is seeking a Shift Supervisor to help run day-to-day operations during mid and closing shifts under exempt management. You will supervise team members, ensure guest satisfaction, uphold cleanliness and product quality, and act as an ambassador for brand standards.

Ideal candidates have at least 1 year of full-service restaurant experience, strong leadership, and excellent communication skills; Serv Safe certification is preferred. Training is provided on the job.