Shift Leader: Hospitality-Driven, Fast-Paced Path to GM

Sweetgreen; New York (NY); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Tips

Competitive wages

Medical, dental, and vision options

Paid vacation

Free meal

401(k)

Team Member Merch Shop

Job summary

Sweetgreen is hiring a Shift Leader at our Bowery location in New York. You’ll guide daily restaurant operations, lead shifts with hospitality-first mindset, and coach team members to maintain food quality and service during busy periods.

This role offers competitive wages at $20.08/hour, opportunities to advance to General Manager within 2 years, and benefits like medical, dental, vision, paid vacation, and a free meal each shift.

Qualifications

• Leadership or supervisory experience in restaurants, retail, or hospitality
• Care deeply about hospitality, food quality, and operational excellence
• Motivating others and building a positive team culture
• Organized, level-headed, and solutions-focused under pressure
• Growth-oriented toward restaurant management and long-term leadership
• Accountable, dependable, and detail-oriented

Responsibilities

• Lead shifts with a hospitality-first mindset, ensuring every guest feels welcomed, cared for, and heard
• Keep service running smoothly by managing pace, priorities, and execution across the floor
• Jump in on any station as needed, modeling strong performance and teamwork in real time
• Coach and support team members to elevate service, food quality, and operational standards
• Uphold food safety, accuracy, cleanliness, and organization throughout every shift
• Communicate clearly, solve problems quickly, and stay calm under pressure during high-volume moments

Skills

Leadership

Hospitality

Team supervision

Operations

Job description

Sweetgreen is hiring a Shift Leader at our Bowery location in New York. You’ll guide daily restaurant operations, lead shifts with hospitality-first mindset, and coach team members to maintain food quality and service during busy periods.

This role offers competitive wages at $20.08/hour, opportunities to advance to General Manager within 2 years, and benefits like medical, dental, vision, paid vacation, and a free meal each shift.