Shift Leader: Fast-Paced Hospitality, Path to GM

Sweetgreen; New York (NY); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Tips

Competitive wages

Path to Shift Leader/Manager

Medical, dental, and vision options

Paid vacation, wellness time, andPar.

Free meal every shift

401(k)

Team Member Merch Shop

Meet all physical requirements

1+ year of shift leadership experience

Experience in fast-paced environments

Coordinate multiple tasks reliably

Job summary

Sweetgreen in New York, NY is hiring a Shift Leader to guide daily restaurant operations and lead team members on shift. The role supports connecting people to real food and ensuring guest satisfaction across service moments.

You will coach staff, manage pace and priorities, and model teamwork while upholding food safety and quality standards. This position offers a clear path to higher roles and a competitive benefits package.

Qualifications

• Have leadership or supervisory experience in restaurants, retail, or hospitality.
• Care deeply about hospitality, food quality, and operational excellence.
• Enjoy motivating others and building a positive team culture.
• Stay organized, level-headed, and solutions-focused under pressure.
• Want to grow into restaurant management and long-term leadership roles.
• Take pride in being accountable, dependable, and detail-oriented.

Responsibilities

• Lead shifts with a hospitality-first mindset, ensuring every guest feels welcomed, cared for, and heard.
• Keep service running smoothly by managing pace, priorities, and execution across the floor.
• Jump in on any station as needed, modeling strong performance and teamwork in real time.
• Coach and support team members to elevate service, food quality, and operational standards.
• Uphold food safety, accuracy, cleanliness, and organization throughout every shift.
• Communicate clearly, solve problems quickly, and stay calm under pressure during high-volume moments.

Skills

Leadership experience

Hospitality mindset

Team motivation

Organizational skills

Calm under pressure

Job description

Sweetgreen in New York, NY is hiring a Shift Leader to guide daily restaurant operations and lead team members on shift. The role supports connecting people to real food and ensuring guest satisfaction across service moments.

You will coach staff, manage pace and priorities, and model teamwork while upholding food safety and quality standards. This position offers a clear path to higher roles and a competitive benefits package.