Shift Leader: Path to General Manager

Sweetgreen; New York (NY); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Tips

Competitive wages

Shift lead path to mgmt

Medical, dental, vision benefits

Paid vacation & sick time

Free meal per shift

401(k)

Employee merch shop

Physical requirements met

Experience in fast-paced environments

Multi-tasking ability

US work authorization

Job summary

Sweetgreen is seeking a Shift Leader at our Brooklyn, NY location to guide daily restaurant operations and deliver our mission of building healthier communities through real food.

You will lead shifts, coach teammates, ensure food safety, and maintain top-tier guest hospitality while keeping the operation running smoothly. This role offers a clear path to General Manager within two years for high performers.

Qualifications

• Leadership or supervisory experience in a fast-paced environment (restaurant/retail/hospitality).
• Strong hospitality mindset and commitment to food quality and operational excellence.
• Experience coaching and developing team members to elevate service.

Responsibilities

• Lead shifts with a hospitality-first mindset, ensuring every guest feels welcomed and heard.
• Manage pace, priorities, and execution across the floor to keep service running smoothly.
• Jump in on any station as needed, modeling strong performance and teamwork.
• Coach and support team members to elevate service, food quality, and standards.
• Uphold food safety, cleanliness, and organization throughout every shift.
• Communicate clearly, solve problems quickly, and stay calm under pressure during busy times.

Skills

Leadership experience

Hospitality focus

Team coaching

Operations support

Communication

Job description

Sweetgreen is seeking a Shift Leader at our Brooklyn, NY location to guide daily restaurant operations and deliver our mission of building healthier communities through real food.

You will lead shifts, coach teammates, ensure food safety, and maintain top-tier guest hospitality while keeping the operation running smoothly. This role offers a clear path to General Manager within two years for high performers.