Shift Leader: Fast Track to General Manager

Sweetgreen; New York (NY); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Tips

Competitive wages

GM path to leadership

Health benefits

Paid vacation

Free meal

Job summary

Sweetgreen is hiring a Shift Leader at the Broadway, New York location. You will guide the team, support daily restaurant operations, and help build healthier communities by connecting people to real food.

You lead with energy and accountability, manage shifts, coach teammates, ensure food safety, and maintain high service standards. This role offers growth into restaurant management, with opportunities to advance to General Manager within 2 years.

Qualifications

• Leadership or supervisory experience in restaurants, retail, or hospitality.
• Care deeply about hospitality, food quality, and operational excellence.
• Enjoy motivating others and building a positive team culture.
• Stay organized, level-headed, and solutions-focused under pressure.
• Want to grow into restaurant management and long-term leadership roles.
• Take pride in being accountable, dependable, and detail-oriented.

Responsibilities

• Lead shifts with a hospitality-first mindset, ensuring every guest feels welcomed, cared for, and heard.
• Keep service running smoothly by managing pace, priorities, and execution across the floor.
• Jump in on any station as needed, modeling strong performance and teamwork in real time.
• Coach and support team members to elevate service, food quality, and operational standards.
• Uphold food safety, accuracy, cleanliness, and organization throughout every shift.
• Communicate clearly, solve problems quickly, and stay calm under pressure during high-volume moments.

Skills

Shift leadership

Team supervision

Communication

Job description

Sweetgreen is hiring a Shift Leader at the Broadway, New York location. You will guide the team, support daily restaurant operations, and help build healthier communities by connecting people to real food.

You lead with energy and accountability, manage shifts, coach teammates, ensure food safety, and maintain high service standards. This role offers growth into restaurant management, with opportunities to advance to General Manager within 2 years.