Shift Leader: Lead With Hospitality, Path to GM

Sweetgreen; New York (NY); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Tips* (subject to location and role)

Competitive wages

This role is a key step toward Shift 2

Medical, dental, and vision options

Paid vacation, wellness time, and par-

Free meal every shift

401(k)

Team Member Merch Shop - earn and buy

Job summary

Sweetgreen is seeking a Shift Leader for the 71st + 1st location to guide the team, support daily restaurant operations, and bring our mission to life by connecting people to real food. You lead with confidence, energy, and accountability, helping teammates succeed, delivering hospitality, and keeping the operation running smoothly during every shift.

Top performers have a clear path to General Manager within 2 years.

Qualifications

• Meet all physical requirements for all roles within the Shift Leader career path, including the Kitchen Lead and Team Member roles
• 1+ year of experience in a Shift Leader or Supervisor role
• Experience in fast-paced environments - restaurant, retail, or hospitality
• Ability to coordinate multiple tasks while maintaining operational standards
• Ability to speak, read, write, and understand the primary language(s) of the work location
• Must be able to work at least 30 hours per week
• Must be 18 years of age or older
• Must be authorized to work in the United States

Responsibilities

• Lead shifts with a hospitality-first mindset, ensuring every guest feels welcomed, cared for, and heard
• Keep service running smoothly by managing pace, priorities, and execution across the floor
• Jump in on any station as needed, modeling strong performance and teamwork in real time
• Coach and support team members to elevate service, food quality, and operational standards
• Uphold food safety, accuracy, cleanliness, and organization throughout every shift
• Communicate clearly, solve problems quickly, and stay calm under pressure during high-volume moments

Job description

Sweetgreen is seeking a Shift Leader for the 71st + 1st location to guide the team, support daily restaurant operations, and bring our mission to life by connecting people to real food. You lead with confidence, energy, and accountability, helping teammates succeed, delivering hospitality, and keeping the operation running smoothly during every shift.

Top performers have a clear path to General Manager within 2 years.