Shift Leader: Guide Team & Elevate Member Experience

Planet Fitness; Brunswick (GA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health, Dental, Vision Insurance

Vacation/Sick Time/Holiday Pay

Free Black Card Membership

401(k) Retirement Savings Plan

Life Insurance

Flexible Spending Accounts

Tuition Reimbursement

Employee perks and discounts

Job summary

Planet Fitness in Brunswick, GA is seeking a Shift Leader to guide peers, uphold the Judgement Free Zone, and drive club KPI priorities. You will supervise daily operations, mentor staff, greet members, and address questions and concerns on the club floor.

The role requires 6–12 months of customer service experience, leadership background, and a willingness to obtain CPR/AED certification (training provided). Full-time, on-site position with growth opportunities and benefits.

Qualifications

• Customer service experience preferred.
• Proven background leading others.
• Willing to become CPR/AED certified; training provided by Planet Fitness.

Responsibilities

• Greet members and guests, assist with questions at check-in.
• Coach and support team to deliver an exceptional member experience.
• Handle member concerns and elevate to Management when needed.

Skills

Customer service

Team leadership

Communication

Education

CPR/AED certification (willing to obtain)

Job description

Planet Fitness in Brunswick, GA is seeking a Shift Leader to guide peers, uphold the Judgement Free Zone, and drive club KPI priorities. You will supervise daily operations, mentor staff, greet members, and address questions and concerns on the club floor.

The role requires 6–12 months of customer service experience, leadership background, and a willingness to obtain CPR/AED certification (training provided). Full-time, on-site position with growth opportunities and benefits.