Assistant Manager - Lead Club Ops & Member Experience

Planet Fitness; City of Hudson (NY); Presencial; USD 37.000 - 44.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid time off

Descripción de la vacante

Planet Fitness is seeking an Assistant Manager to support club operations and deliver an exceptional Judgement Free Zone experience. You will lead a team, onboard new members, and drive KPI priorities while ensuring safety and cleanliness across the club.

The role requires 9-12 months in customer service, a willingness to obtain CPR/AED certification, and good computer skills. This full-time position offers comprehensive benefits and a dynamic team environment in a busy club setting.

Formación

• 9-12 months of experience in a customer service environment is preferred.
• Willing to become CPR/AED certified (training provided by Planet Fitness).
• Basic computer proficiency required.

Responsabilidades

• Lead team members to complete assigned tasks in a safe and efficient manner.
• Coach and inspire others to provide an outstanding member experience.
• Support the Club Manager with hiring and onboarding new team members.
• Manage inventory system for cleaning supplies and ordering club supplies.
• Greet members and assist with questions, promote the Judgement Free Zone.

Conocimientos

Customer service

Team leadership

Communication

Conflict resolution

Descripción del empleo

Planet Fitness is seeking an Assistant Manager to support club operations and deliver an exceptional Judgement Free Zone experience. You will lead a team, onboard new members, and drive KPI priorities while ensuring safety and cleanliness across the club.

The role requires 9-12 months in customer service, a willingness to obtain CPR/AED certification, and good computer skills. This full-time position offers comprehensive benefits and a dynamic team environment in a busy club setting.