Shift Leader: Guest Service & Profitability

Burger King; Moorhead (MN); In loco; USD 22.000 - 33.000; Tempo pieno

Descrizione del lavoro

Burger King in Moorhead, MN is seeking an Hourly Shift Coordinator to lead the restaurant during assigned shifts, support the RGM and AM, and drive sales, profitability, guest satisfaction and people performance. You will manage a shift of Team Members, ensure fast, friendly service, uphold brand standards, and coach staff to improve operations and guest experience.

This role requires 18+, HS Diploma or GED, 1-2 years quick-service experience, availability evenings/weekends/holidays, and the

Competenze

• Must be at least eighteen (18) years of age.
• High School Diploma or GED required, 2 years of college preferred
• 1-2 years of previous quick service restaurant experience
• Demonstrated understanding of guest service principles
• Available to work evenings, weekends, and holidays
• Ability to work long and/or irregular shifts as needed, for proper functioning of the restaurant

Mansioni

• Directs efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines
• Motivates Team Members during the shift on each of the workstations
• Reviews restaurant results to identify successes and areas for improvement
• Ensures that restaurant upholds operational and brand standards
• Sets an example for Team Members by working hard to implement shift plan and drive operational results
• Directs the shift to achieve profitability and guest satisfaction goals
• Manages a shift of Team Members and supports the Restaurant General Manager and Assistant Manager

Conoscenze

Team leadership

Guest service

Shift supervision

Communication

Formazione

High School Diploma or GED

Two years of college preferred

Descrizione del lavoro

Burger King in Moorhead, MN is seeking an Hourly Shift Coordinator to lead the restaurant during assigned shifts, support the RGM and AM, and drive sales, profitability, guest satisfaction and people performance. You will manage a shift of Team Members, ensure fast, friendly service, uphold brand standards, and coach staff to improve operations and guest experience.

This role requires 18+, HS Diploma or GED, 1-2 years quick-service experience, availability evenings/weekends/holidays, and the