Shift Leader: Customer Service & Operations Coach

Taco Bell; Mount Laurel Township (NJ); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Health insurance

Paid time off (PTO)

Short-term disability

Performance bonus

Job summary

Taco Bell is seeking a Full-time Shift Leader to assist management with daily restaurant operations in Mount Laurel Township, NJ. The role focuses on delivering exceptional guest service, maintaining quality standards, and coaching crew members to meet company expectations.

Responsibilities include opening/closing tasks when managers are unavailable, supervising cash procedures, and ensuring food safety. Eligible for standard store benefits and potential performance bonuses based on store goals.

Qualifications

• Proven ability to deliver fast, accurate guest service.
• Able to coach and develop crew members.
• Strong focus on food safety and product quality.
• Experience managing shifts and cash procedures.

Responsibilities

• Drive excellence in customer service and guest relations.
• Maintain company standards in product and facility specifications.
• Review food handling procedures and ensure quality.
• Manage opening/closing duties in the absence of management.
• Provide hands-on training and coaching to crew.

Skills

Customer service

Coaching

Team leadership

Inventory management

Job description

Taco Bell is seeking a Full-time Shift Leader to assist management with daily restaurant operations in Mount Laurel Township, NJ. The role focuses on delivering exceptional guest service, maintaining quality standards, and coaching crew members to meet company expectations.

Responsibilities include opening/closing tasks when managers are unavailable, supervising cash procedures, and ensuring food safety. Eligible for standard store benefits and potential performance bonuses based on store goals.