Shift Leader & Guest Service Coach

Taco Bell; Gettysburg (Adams County); Sur place; USD 17 000 - 25 000; Temps partiel

Résumé du poste

Taco Bell in Gettysburg, PA is seeking a diligent Shift Manager to support daily operations, assist management, and lead a team of crew during shifts. The role emphasizes fast, friendly service, adherence to company standards, and accuracy in cash handling.

Responsibilities include monitoring inventory, coordinating food preparation, performing routine safety audits, and coaching crew to maintain quality and speed of service.

Qualifications

• Hourly position; shift manager assists in routine admin and operations.
• Coaching and training crew.
• Assist opening/closing and cash procedures.

Responsabilités

• Maintains fast, accurate service, positive guest relations and ensures products are consistent with company quality standards.
• Conducts periodic food safety audits.
• Provides on-going coaching and feedback to crew on customer service, product quality and speed of service.
• Shares with the Management team day-to-day responsibility for cash procedures such as bank deposits, making change, opening/closing safe and verifying drawers.
• Conducts daily inventory, completes shift-to-shift food safety audit and sets up daily control sheets.
• Reviews facility and equipment readiness.
• Monitors inventory, food preparation and order fulfillment on a daily basis to ensure adherence to company standards.
• Monitors speed with service (SWS) performance and resolves bottlenecks to achieve SWS goals.
• In the absence of management, responsible for food and supplies deliveries and restaurant opening and closing.
• Provides ongoing coaching and feedback for crew employees.
• Provides "hands-on" training for crew in Learning Zone.

Description du poste

Taco Bell in Gettysburg, PA is seeking a diligent Shift Manager to support daily operations, assist management, and lead a team of crew during shifts. The role emphasizes fast, friendly service, adherence to company standards, and accuracy in cash handling.

Responsibilities include monitoring inventory, coordinating food preparation, performing routine safety audits, and coaching crew to maintain quality and speed of service.