Shift Leader: Guest Service & Operations Coach

Taco Bell Corp.; Upper Darby (Delaware County); On-site; USD 32,000 - 42,000; Full time

Job summary

Taco Bell Corp. is seeking a Shift Manager to support restaurant operations on site in Upper Darby, PA. This hourly role focuses on coaching crew, maintaining service standards, and ensuring food quality aligns with company procedures.

The position involves supervising daily tasks, assisting with opening and closing, and maintaining administrative control when management is unavailable. Strong guest service and operational awareness are essential.

Qualifications

• Shift Manager role supports management with routine tasks.
• Provides hands-on crew training and ongoing coaching.
• Ensures adherence to food safety and quality standards.

Responsibilities

• Maintain fast, accurate service and positive guest relations.
• Oversee cash procedures and daily financial controls.
• Review inventory, daily food safety audits, and shift readiness.
• Monitor speed of service and resolve bottlenecks to meet goals.
• Open/close restaurant in absence of management.

Skills

Customer service

Leadership

Coaching

Food safety

Job description

Taco Bell Corp. is seeking a Shift Manager to support restaurant operations on site in Upper Darby, PA. This hourly role focuses on coaching crew, maintaining service standards, and ensuring food quality aligns with company procedures.

The position involves supervising daily tasks, assisting with opening and closing, and maintaining administrative control when management is unavailable. Strong guest service and operational awareness are essential.