Shift Leader: Guest Experience & Team Leadership

Velvet Taco; College Station (TX); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Excellent Pay

Paid Time Off accrued

Health Benefits for Full-Time and Part-Time Team Members

Commuter Benefits

Laid Back Uniform & Cool Swag

FREE Tacos!

Kick Ass Culture

Tattoo coverage by CEO

Job summary

Velvet Taco in College Station, Texas, is seeking a dedicated individual to manage Hourly Team Members and ensure exceptional experiences for guests. Responsibilities include executing daily operational tasks, cash handling, and maintaining food safety standards while motivating team members and enhancing team dynamics.

This role is perfect for someone who thrives in a fast-paced environment and is committed to delivering quality service. Velvet Taco offers a dynamic workplace that encourages individuality and provides excellent perks.

Responsibilities

• Manage Hourly Team Members and interact with Guests in a friendly manner.
• Execute opening, mid, and closing duties according to procedures.
• Handle Guest concerns and guide towards positive resolutions.
• Perform cash-handling and manage deposits during shifts.
• Motivate Team Members to follow procedures and ensure positive Guest experiences.
• De-escalate issues between Team Members while making them feel heard.
• Support Management with inventory processes.
• Prioritize food safety by performing line checks and keeping the restaurant clean.
• Manage the daily prep list and ensure adherence to specifications.
• Maintain a safe environment for Team Members & Guests.
• Deliver exceptional guest experiences and embrace feedback.
• Proficiently manage time in a fast-paced environment.
• Perform well in all areas of the restaurant related to culinary and Guest interaction.

Job description

Velvet Taco in College Station, Texas, is seeking a dedicated individual to manage Hourly Team Members and ensure exceptional experiences for guests. Responsibilities include executing daily operational tasks, cash handling, and maintaining food safety standards while motivating team members and enhancing team dynamics.

This role is perfect for someone who thrives in a fast-paced environment and is committed to delivering quality service. Velvet Taco offers a dynamic workplace that encourages individuality and provides excellent perks.