Shift Leader: Guest Experience & Team Excellence

Ontario Trillium Foundation; Dayton (TN); On-site; USD 32,000 - 42,000; Full time

Job summary

Little Caesars in Dayton, TN is seeking a Shift Leader to oversee daily shift operations, guest experience, and drive sales while upholding brand standards and safety procedures. You will lead team members on shifts, assign tasks, train staff, and ensure efficient opening/closing routines.

Responsibilities include managing the line, promoting in-store promotions, handling cash, counting drawers, and resolving guest complaints.

Qualifications

• Experience leading shifts and teams in a fast-paced environment.
• Commitment to guest service excellence and brand standards.
• Knowledge of safety, cash handling, and opening/closing procedures.

Responsibilities

• Lead team members on shifts, including assigning tasks and training.
• Ensure all shift operations run smoothly and maintain quality standards.
• Promote sales on the shift through suggestive selling and promotions.
• Handle guest complaints and ensure great guest service.
• Count drawers and follow cash handling procedures.
• Enforce food safety requirements and labor cost control.

Skills

Team leadership

Guest service

Training

Food safety

Cash handling

Job description

Little Caesars in Dayton, TN is seeking a Shift Leader to oversee daily shift operations, guest experience, and drive sales while upholding brand standards and safety procedures. You will lead team members on shifts, assign tasks, train staff, and ensure efficient opening/closing routines.

Responsibilities include managing the line, promoting in-store promotions, handling cash, counting drawers, and resolving guest complaints.