Shift Leader: Guest Experience & Team Leadership

Ontario Trillium Foundation; Mountain City (TN); On-site; USD 30,000 - 40,000; Full time

Job summary

Ontario Trillium Foundation is seeking a Shift Leader for Little Caesars in Mountain City, Tennessee. In this role, you will oversee shift operations and ensure a great guest experience while leading team members. Responsibilities include managing sales performance, executing brand standards, handling guest feedback, and upholding food safety requirements. Strong leadership and customer service skills are essential for success in this position.

Qualifications

• Proven experience in a fast-paced environment, preferably in food service.
• Ability to lead and motivate team members.
• Strong communication skills for guest interactions.

Responsibilities

• Lead and manage the team during shifts.
• Ensure great guest service is delivered at all times.
• Handle guest complaints and resolve issues efficiently.
• Control food costs and manage cash handling procedures.

Skills

Team leadership

Customer service

Cash handling

Food safety knowledge

Job description

Ontario Trillium Foundation is seeking a Shift Leader for Little Caesars in Mountain City, Tennessee. In this role, you will oversee shift operations and ensure a great guest experience while leading team members. Responsibilities include managing sales performance, executing brand standards, handling guest feedback, and upholding food safety requirements. Strong leadership and customer service skills are essential for success in this position.