Shift Leader - Guest Experience & Team Coach

Harri; Village of McGraw (NY); On-site; USD 46,563,000 - 54,443,000; Full time

Benefits offered by this job

Competitive pay

Tips

Flexible hours

Tuition reimbursement

Career growth

Ongoing training

Health insurance

Dental coverage

Vision coverage

401K

PTO

Free food

Job summary

The Wolak Group, a Dunkin' Donuts franchisee, is hiring a Shift Leader to join our growing network in McGraw, NY. You will help deliver exceptional guest service and lead a fast-paced restaurant team.

We offer competitive pay ($16.25–$19.00/hr plus tips), flexible hours, tuition reimbursement, health benefits, a 401K, and ample opportunities for career growth through ongoing training.

Qualifications

• Leadership experience in fast-service environments preferred.
• Ability to train and coach staff effectively.
• Commitment to delivering high-quality guest experiences.

Responsibilities

• Lead team to deliver exceptional guest service.
• Coach and train new and existing employees.
• Ensure duties are completed and food/drink served safely.

Skills

Guest service leadership

Team coaching

Training

Operations excellence

Job description

The Wolak Group, a Dunkin' Donuts franchisee, is hiring a Shift Leader to join our growing network in McGraw, NY. You will help deliver exceptional guest service and lead a fast-paced restaurant team.

We offer competitive pay ($16.25–$19.00/hr plus tips), flexible hours, tuition reimbursement, health benefits, a 401K, and ample opportunities for career growth through ongoing training.