Shift Leader — Elevate Guest Experience & Team Coaching

Dunkin’ @ The Wolak Group - Arsenal; City of Watertown (NY); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Competitive pay

Tips included

Tuition reimbursement

Career development

Training and development

Health, dental, vision

401K

PTO

Food and beverage discounts

Job summary

The Wolak Group, a Dunkin’ Donuts franchise in Watertown, NY, is hiring for a Shift Leader to support operational excellence and guest service. You will lead the team, coach staff, and ensure duties are completed while serving safe, quality food and beverages.

Competitive hourly pay with tips, flexible hours, tuition reimbursement, career growth, training opportunities, benefits, 401K, PTO, and employee discounts are offered. Join a fast-growing Dunkin’ restaurant network.

Qualifications

• Lead the team to deliver exceptional guest service.
• Train and coach new and existing employees.
• Ensure team members complete all assigned duties and serve safe, quality food/drinks.

Responsibilities

• Support operational excellence by role modeling and leading the team to deliver exceptional Guest Service.
• Train and coach new and existing employees.
• Ensure team members complete all assigned duties and serve safe, quality food/drinks as part of creating a superior guest experience.

Skills

Guest service

Team leadership

Training

Job description

The Wolak Group, a Dunkin’ Donuts franchise in Watertown, NY, is hiring for a Shift Leader to support operational excellence and guest service. You will lead the team, coach staff, and ensure duties are completed while serving safe, quality food and beverages.

Competitive hourly pay with tips, flexible hours, tuition reimbursement, career growth, training opportunities, benefits, 401K, PTO, and employee discounts are offered. Join a fast-growing Dunkin’ restaurant network.