Shift Leader - Guest Experience Coach

Harri; Village of Bronxville (NY); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Competitive pay

Flexible hours

Tuition reimbursement

Career growth

Training program

Healthcare benefits

401K

Paid time off

Free employee meals

Job summary

The Wolak Group in DeWitt, NY is hiring a Shift Leader to join our Dunkin’ Donuts network. You will lead a fast-paced team, deliver exceptional guest service, and model operational excellence across shifts.

Responsibilities include training and coaching new and existing teammates, ensuring duties are completed, and maintaining food safety and quality standards to create a superior guest experience. Candidates should have prior supervisory or leadership experience in a customer-facing environment.

Qualifications

• Experience in customer-facing roles preferred.
• Ability to lead a team and deliver guest service.
• Familiarity with food safety standards.

Responsibilities

• Lead the team to deliver exceptional guest service.
• Train and coach new and existing employees.
• Ensure duties are completed and food/drinks are prepared to standard.

Skills

Guest service excellence

Team leadership

Training & coaching

Food safety

Job description

The Wolak Group in DeWitt, NY is hiring a Shift Leader to join our Dunkin’ Donuts network. You will lead a fast-paced team, deliver exceptional guest service, and model operational excellence across shifts.

Responsibilities include training and coaching new and existing teammates, ensuring duties are completed, and maintaining food safety and quality standards to create a superior guest experience. Candidates should have prior supervisory or leadership experience in a customer-facing environment.