Shift Leader: Elevate Guest Service & Team Growth

Harri; Village of Adams (NY); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Competitive pay

Flexible hours

Tuition reimbursement

Career development

Ongoing training

Health, dental, vision

401K savings

PTO

Food discounts

Job summary

The Wolak Group, a Dunkin’ Donuts franchise, is hiring a Shift Leader for our Adams, NY location. You will lead daily operations, ensure guest satisfaction, and support a fast-paced team to deliver top-notch service.

We offer competitive pay ($16.25–$19.00/hr plus tips), flexible hours, tuition reimbursement, career development, ongoing training, health/dental/vision coverage, 401K, PTO, and employee discounts. Join us to grow with a strong franchise network.

Qualifications

• Experience supervising front-line team in a fast-paced dining setting.
• Strong communication and coaching skills.
• Commitment to guest service and safety standards.

Responsibilities

• Lead and train the team to deliver exceptional guest service.
• Coach new and current staff to meet duties.
• Ensure safe, quality food and drinks are served.

Skills

Team leadership

Customer service

Staff training

Quality & safety

Education

High school diploma or equivalent

Job description

The Wolak Group, a Dunkin’ Donuts franchise, is hiring a Shift Leader for our Adams, NY location. You will lead daily operations, ensure guest satisfaction, and support a fast-paced team to deliver top-notch service.

We offer competitive pay ($16.25–$19.00/hr plus tips), flexible hours, tuition reimbursement, career development, ongoing training, health/dental/vision coverage, 401K, PTO, and employee discounts. Join us to grow with a strong franchise network.