Shift Leader: Guest Experience & Team Coaching

Dunkin’ @ The Wolak Group - Freeville; Village of Freeville (NY); Presencial; USD 22.000 - 26.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive pay

Tips

Tuition reimbursement

Career development

Training opportunities

Health/dental/vision coverage

401K Savings

PTO

Free/discounted food and beverages

Descripción de la vacante

The Wolak Group, a Dunkin’ Donuts franchise with 90+ locations, is hiring a Shift Leader in Freeville, NY. You will lead a fast-paced team, model guest‑first service, and ensure safe, quality food and drinks during peak hours.

We offer competitive pay ($16.25–$19.00/hr plus tips), flexible hours, tuition reimbursement, career development, health/dental/vision coverage, a 401K, PTO, and free/discounted food and beverages.

Responsabilidades

• Support operational excellence by leading the team to deliver exceptional Guest Service
• Train and coach new and existing employees
• Ensure team members complete all assigned duties and serve safe, quality food/drinks as part of creating a superior guest experience

Conocimientos

Guest service

Team leadership

Train and coach

Descripción del empleo

The Wolak Group, a Dunkin’ Donuts franchise with 90+ locations, is hiring a Shift Leader in Freeville, NY. You will lead a fast-paced team, model guest‑first service, and ensure safe, quality food and drinks during peak hours.

We offer competitive pay ($16.25–$19.00/hr plus tips), flexible hours, tuition reimbursement, career development, health/dental/vision coverage, a 401K, PTO, and free/discounted food and beverages.