Shift Leader: Guest Experience & Growth

Harri; Town of Cato (NY); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Competitive pay

Flexible hours

Tuition reimbursement

Career development

Training opportunities

Health coverage

401K savings

PTO

Free/discounted food

Job summary

The Wolak Group, a Dunkin’ Donuts franchisee, is hiring a Shift Leader for our restaurant in New York. You’ll lead a fast-paced team, deliver exceptional guest service, and coach team members to operate smoothly during all shifts.

Earn competitive pay ($16.25–$19.00/hr) plus tips, with benefits like tuition reimbursement and opportunities for career development. We offer flexible hours and ongoing training, supporting your growth and success in a busy environment.

Qualifications

• Experience leading a team in a fast-paced environment.
• Strong guest service orientation.
• Ability to train and coach employees.

Responsibilities

• Lead the team to deliver exceptional guest service.
• Train and coach new and existing employees.
• Ensure all duties are completed and that food/drinks are prepared safely and to quality standards.

Skills

Guest service

Team leadership

Training

Safety compliance

Job description

The Wolak Group, a Dunkin’ Donuts franchisee, is hiring a Shift Leader for our restaurant in New York. You’ll lead a fast-paced team, deliver exceptional guest service, and coach team members to operate smoothly during all shifts.

Earn competitive pay ($16.25–$19.00/hr) plus tips, with benefits like tuition reimbursement and opportunities for career development. We offer flexible hours and ongoing training, supporting your growth and success in a busy environment.