Guest Experience Shift Leader

Harri; Town of Verona (NY); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Competitive pay

Tuition reimbursement

Career development

Health, dental, and vision coverage

401K Savings

PTO

Free/discounted food and beverages

Job summary

The Wolak Group in Verona, NY is hiring a Shift Leader to join our Dunkin’ Donuts network. You will lead the team to deliver exceptional guest service, train staff, and ensure duties are completed while serving safe, high-quality food and beverage items.

We offer competitive pay ($16.25–$19.00/hr + tips), flexible hours, tuition reimbursement, ongoing training, comprehensive health/dental/vision coverage, 401K, PTO, and free/discounted food and beverages.

Qualifications

• Lead the team to deliver exceptional guest service.
• Train and coach new and existing employees.
• Ensure team members complete duties and serve safe, quality food and drinks.

Responsibilities

• Lead the team to deliver exceptional Guest Service.
• Train and coach new and existing employees.
• Ensure team members complete all assigned duties and serve safe, quality food/drinks as part of creating a superior guest experience.

Skills

Guest service

Team leadership

Job description

The Wolak Group in Verona, NY is hiring a Shift Leader to join our Dunkin’ Donuts network. You will lead the team to deliver exceptional guest service, train staff, and ensure duties are completed while serving safe, high-quality food and beverage items.

We offer competitive pay ($16.25–$19.00/hr + tips), flexible hours, tuition reimbursement, ongoing training, comprehensive health/dental/vision coverage, 401K, PTO, and free/discounted food and beverages.