Shift Leader: Guest Experience & Team Coach

dunkinco; Port Charlotte (FL); On-site; USD 35,000 - 45,000; Full time

Job summary

Quality Brand Group LLC, a franchisee of Dunkin’, is seeking a Shift Leader in Port Charlotte, Florida. The Shift Leader will oversee team operations, ensuring exceptional guest experiences while adhering to quality standards. Ideal candidates will have supervisory skills and a passion for leading teams effectively.

This role involves responsibility for managing team performance, training crew members, and maintaining safety and cleanliness throughout operations. Candidates need to be proficient in English and possess restaurant or retail experience.

Qualifications

• Must fluently speak/read English.
• Math and writing skills required.
• Preferred restaurant, retail, or supervisory experience.

Responsibilities

• Manage team performance to ensure service standards.
• Support training for Crew Members.
• Monitor cleanliness and safety standards during shifts.

Skills

Guest Focus

Problem Solving

Team Building

Job description

Quality Brand Group LLC, a franchisee of Dunkin’, is seeking a Shift Leader in Port Charlotte, Florida. The Shift Leader will oversee team operations, ensuring exceptional guest experiences while adhering to quality standards. Ideal candidates will have supervisory skills and a passion for leading teams effectively.

This role involves responsibility for managing team performance, training crew members, and maintaining safety and cleanliness throughout operations. Candidates need to be proficient in English and possess restaurant or retail experience.