Shift Leader: Inspire Team & Elevate Guest Experience

Ontario Trillium Foundation; Okeechobee (FL); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Competitive wages

Team-oriented environment

Growth opportunities

Job summary

Dunkin Franchisee in Florida is seeking a proactive Shift Leader to coach Crew Members during shifts, ensure adherence to brand standards, and deliver a consistently friendly guest experience that invites repeat visits.

You will set goals, assign tasks, monitor performance, motivate the team, and provide timely feedback to foster growth; prior retail or quick-service leadership is preferred. We offer competitive wages and a team-oriented environment with clear opportunities for advancement.

Qualifications

• Leadership and coaching abilities.
• Strong customer service focus.
• Ability to manage a team during shifts.

Responsibilities

• Coach Crew Members to meet brand standards and guest service targets.
• Set goals, assign tasks, and motivate the team.
• Provide timely feedback and recognize successes.

Skills

Leadership

Coaching

Customer service

Job description

Dunkin Franchisee in Florida is seeking a proactive Shift Leader to coach Crew Members during shifts, ensure adherence to brand standards, and deliver a consistently friendly guest experience that invites repeat visits.

You will set goals, assign tasks, monitor performance, motivate the team, and provide timely feedback to foster growth; prior retail or quick-service leadership is preferred. We offer competitive wages and a team-oriented environment with clear opportunities for advancement.