Shift Leader, Guest Experience & Team Coach

Dunkin'; Plumstead Township (Bucks County); Vor Ort; USD 21.000 - 28.000; Vollzeit

Zusammenfassung

Dunkin' is looking for a Shift Leader to coach Crew Members and ensure execution of Brand standards while delivering a friendly guest experience. You will set shift goals, assign tasks and provide timely feedback, helping to drive guest satisfaction and store performance in a fast-paced Dunkin' environment.

The role requires leadership, reliability, and a commitment to safety and sanitation, with opportunities for growth within the Dunkin' operations network.

Qualifikationen

• Fluent in English.
• Restaurant, retail, or supervisory experience.
• Math and writing skills.
• Basic computer skills.
• At least 18 years of age (where applicable).
• High School diploma or equivalent preferred.

Aufgaben

• Coach Crew Members to execute Brand standards and deliver guest experience.
• Set shift goals, assign tasks and provide timely feedback.
• Create a guest-first culture and resolve guest issues.
• Maintain safety, sanitation, and comply with local laws.

Kenntnisse

Supervisory experience

Math skills

Writing skills

Basic computer skills

Fluent in English

18+ years

Ausbildung

High School diploma or equivalent

Jobbeschreibung

Dunkin' is looking for a Shift Leader to coach Crew Members and ensure execution of Brand standards while delivering a friendly guest experience. You will set shift goals, assign tasks and provide timely feedback, helping to drive guest satisfaction and store performance in a fast-paced Dunkin' environment.

The role requires leadership, reliability, and a commitment to safety and sanitation, with opportunities for growth within the Dunkin' operations network.