Shift Leader: Guest Experience & Team Coach

Regis Corporation; Glendale (AZ); On-site; USD 30,000 - 45,000; Full time

Job summary

Regis Corporation is seeking a Shift Leader for Dunkin' locations in Arizona. The Shift Leader will manage team operations to ensure a great guest experience during assigned shifts. Responsibilities include coaching Crew Members, ensuring operational standards, and fostering a positive team environment.

The ideal candidate will have supervisory experience and excellent communication skills. Commitment to quality service and food safety is essential, along with the ability to handle equipment responsibly. Join us to be part of a successful team!

Qualifications

• Must be able to fluently speak/read English.
• Restaurant, retail, or supervisory experience preferred.
• Be physically and mentally capable of learning to operate standard restaurant equipment.

Responsibilities

• Manage team and ensure guest satisfaction during the shift.
• Coach and develop Crew Members throughout their shift.
• Ensure restaurant standards and marketing initiatives are met.

Skills

Guest Focus

Problem Solving and Decision Making

Building Effective Teams

Math and writing skills

Job description

Regis Corporation is seeking a Shift Leader for Dunkin' locations in Arizona. The Shift Leader will manage team operations to ensure a great guest experience during assigned shifts. Responsibilities include coaching Crew Members, ensuring operational standards, and fostering a positive team environment.

The ideal candidate will have supervisory experience and excellent communication skills. Commitment to quality service and food safety is essential, along with the ability to handle equipment responsibly. Join us to be part of a successful team!