Shift Leader: Guest Experience & Team Coach

Jersey Mike's Subs; Gaithersburg (MD); Presencial; USD 32.000 - 48.000; Jornada completa

Descripción de la vacante

Dunkin' in Gaithersburg, MD is seeking a Shift Leader to coach crew members, execute brand standards, and deliver a great guest experience. You will set shift goals, assign tasks, and motivate the team while providing timely feedback.

Ideal candidates have restaurant, retail, or supervisory experience with strong math and writing skills, basic computer proficiency, and are at least 18 years old. High school diploma preferred.

Formación

• Restaurant, retail or supervisory experience required.
• Strong math and writing skills.
• Basic computer skills and familiarity with POS systems.
• Must be at least 18 years old where applicable.
• High School diploma or equivalent preferred.

Responsabilidades

• Coach crew members to execute standards throughout shifts.
• Communicate priorities, goals and results to team.
• Provide coaching and feedback to crew members.
• Support training and development of staff as requested.
• Maintain guest-first culture and resolve issues promptly.
• Ensure safety, sanitation and brand standards are followed.

Conocimientos

Supervisory experience

Math and writing skills

Basic computer skills

Age 18+

HS diploma preferred

Educación

High School diploma or equivalent

Descripción del empleo

Dunkin' in Gaithersburg, MD is seeking a Shift Leader to coach crew members, execute brand standards, and deliver a great guest experience. You will set shift goals, assign tasks, and motivate the team while providing timely feedback.

Ideal candidates have restaurant, retail, or supervisory experience with strong math and writing skills, basic computer proficiency, and are at least 18 years old. High school diploma preferred.