Shift Leader: Guest Experience & Team Coach

Rensko Holdings; Cross Lanes (WV); On-site; USD 17,000 - 22,000; Full time

Job summary

A leading food service provider in Cross Lanes is seeking a Shift Supervisor to oversee daily operations and ensure excellence in guest experience. Responsibilities include leading by example, training team members, resolving guest complaints, and maintaining safety and operational standards. Ideal candidates have strong leadership skills, a commitment to customer service, and the ability to motivate team members in a fast-paced environment. This position ensures compliance with all company policies while fostering a positive work atmosphere.

Qualifications

• Must be 16 years of age or older.
• Demonstrated ability to lead and motivate team members.
• Ability to address and resolve customer service complaints.

Responsibilities

• Supervise team member activities to meet operational standards.
• Ensure compliance with health and safety legislation.
• Maintain a positive guest experience during shifts.
• Ensure optimal efficiency in all restaurant operations.

Skills

Team leadership

Customer service

Problem-solving

Compliance with safety regulations

Training and development

Job description

A leading food service provider in Cross Lanes is seeking a Shift Supervisor to oversee daily operations and ensure excellence in guest experience. Responsibilities include leading by example, training team members, resolving guest complaints, and maintaining safety and operational standards. Ideal candidates have strong leadership skills, a commitment to customer service, and the ability to motivate team members in a fast-paced environment. This position ensures compliance with all company policies while fostering a positive work atmosphere.