Shift Leader: Guest Experience & Team Coach

Rensko Holdings; St. Albans (WV); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading food service organization is seeking a Shift Supervisor in St. Albans, West Virginia. The role involves supervising team members to ensure a high standard of guest experience, managing operational tasks, and adhering to health and safety legislation. Ideal candidates should demonstrate strong leadership skills, have a commitment to customer service, and be able to maintain service quality during busy periods. The position offers a dynamic work environment with opportunities for personal growth.

Qualifications

• Must be 16 years of age or older.
• Ability to stand for long periods of time without a break.
• Frequent exposure to cold and heat temperatures.

Responsibilities

• Supervise team members to maintain operational standards.
• Lead by example to encourage positive hospitality behaviors.
• Ensure compliance with health and safety policies.

Skills

Team leadership

Customer service

Conflict resolution

Job description

A leading food service organization is seeking a Shift Supervisor in St. Albans, West Virginia. The role involves supervising team members to ensure a high standard of guest experience, managing operational tasks, and adhering to health and safety legislation. Ideal candidates should demonstrate strong leadership skills, have a commitment to customer service, and be able to maintain service quality during busy periods. The position offers a dynamic work environment with opportunities for personal growth.