Shift Leader: Guest Experience & Team Coach

Rensko Holdings; Parkersburg (WV); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading foodservice company is seeking a Shift Supervisor in Parkersburg, West Virginia. This operational role involves supervising team activities to uphold standards concerning people, product, cleanliness, and customer experience. Responsibilities include addressing guest service complaints, leading team member training, and ensuring compliance with operational procedures. Candidates should possess strong leadership skills and be 16 years or older. This role offers a dynamic work environment aimed at delivering exceptional service.

Qualifications

• Must be 16 years of age or older.
• Ability to stand for long periods of time without a break.
• Experience in a supervisory role is a plus.

Responsibilities

• Supervise team member activities while ensuring operational standards.
• Respond to guest service complaints in a timely manner.
• Assist in driving sales and transactions during shifts.

Skills

Leadership

Customer service

Problem-solving

Team training

Job description

A leading foodservice company is seeking a Shift Supervisor in Parkersburg, West Virginia. This operational role involves supervising team activities to uphold standards concerning people, product, cleanliness, and customer experience. Responsibilities include addressing guest service complaints, leading team member training, and ensuring compliance with operational procedures. Candidates should possess strong leadership skills and be 16 years or older. This role offers a dynamic work environment aimed at delivering exceptional service.