Shift Leader: Guest Experience & Team Coach

Rensko Holdings; Huber Heights (OH); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading food service company in Huber Heights is seeking a Shift Supervisor to oversee team activities and ensure excellent guest experiences. The role involves managing people, maintaining operational standards, and ensuring compliance with health and safety regulations. Candidates must be 16 years or older, possess strong leadership skills, and demonstrate the ability to solve problems efficiently, maintaining a positive work environment and high service standards.

Qualifications

• Must be 16 years of age or older.
• Demonstrated ability to lead and motivate a team.
• Knowledge of operational standards and safety procedures.

Responsibilities

• Supervise team member activities on shift.
• Assist in recruitment and retention strategies.
• Ensure compliance with health and safety legislation.
• Handle guest service complaints effectively.
• Manage shift cash procedures and operational efficiency.

Skills

Team leadership

Customer service

Communication

Problem-solving

Operational compliance

Job description

A leading food service company in Huber Heights is seeking a Shift Supervisor to oversee team activities and ensure excellent guest experiences. The role involves managing people, maintaining operational standards, and ensuring compliance with health and safety regulations. Candidates must be 16 years or older, possess strong leadership skills, and demonstrate the ability to solve problems efficiently, maintaining a positive work environment and high service standards.