Shift Leader: Guest Experience & Team Coach

Rensko Holdings; Zanesville (OH); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading foodservice company in Zanesville is seeking a Shift Supervisor to oversee team operations and maintain high standards of guest experience. The role involves managing team activities, ensuring compliance with safety regulations, and addressing guest service issues. Candidates should express strong leadership qualities and a commitment to creating a positive work environment. Experience in the industry is an asset. This position offers a dynamic work setting in a fast-paced environment.

Qualifications

• Must be at least 16 years of age.
• Experience in a leadership role is preferred.
• Strong understanding of operational compliance and safety regulations.

Responsibilities

• Supervise team member activities to ensure service standards.
• Lead by example to encourage a positive work environment.
• Handle guest complaints and resolve issues promptly.
• Ensure compliance with health and safety regulations during shifts.

Skills

Leadership

Teamwork

Customer service

Problem-solving

Compliance knowledge

Job description

A leading foodservice company in Zanesville is seeking a Shift Supervisor to oversee team operations and maintain high standards of guest experience. The role involves managing team activities, ensuring compliance with safety regulations, and addressing guest service issues. Candidates should express strong leadership qualities and a commitment to creating a positive work environment. Experience in the industry is an asset. This position offers a dynamic work setting in a fast-paced environment.