Shift Leader: Guest Experience & Team Coach

Rensko Holdings; New Albany (OH); On-site; USD 30,000 - 40,000; Full time

Job summary

An established restaurant chain is seeking a Shift Supervisor responsible for overseeing team member activities to ensure operational standards are met. The ideal candidate will demonstrate effective people management, promote a positive guest experience, and ensure compliance with health and safety protocols. This role requires strong leadership skills and the ability to maintain high operational efficiency. Candidates must be 16 years or older and motivated to support team goals.

Qualifications

• Must be 16 years of age or older.
• Demonstrates leadership by treating team members and guests with respect.
• Knows and follows safe work practices and procedures.

Responsibilities

• Supervise team members to ensure adherence to operational standards.
• Respond to guest service complaints in a timely manner.
• Assist Restaurant Manager in recruitment and retention strategies.

Skills

People management

Operational compliance

Health and safety compliance

Customer service

Training and development

Job description

An established restaurant chain is seeking a Shift Supervisor responsible for overseeing team member activities to ensure operational standards are met. The ideal candidate will demonstrate effective people management, promote a positive guest experience, and ensure compliance with health and safety protocols. This role requires strong leadership skills and the ability to maintain high operational efficiency. Candidates must be 16 years or older and motivated to support team goals.