Shift Leader: Guest Experience & Team Coach

Rensko Holdings; Piqua (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

A food service company in Piqua, Ohio, is seeking a Shift Supervisor to oversee team member activities, ensure a great guest experience, and enforce operational standards. The role requires strong leadership and customer service skills, with responsibilities including recruitment assistance, training, and compliance with health and safety policies. Ideal candidates will have excellent conflict resolution skills and the ability to create an engaging work environment. Must be 16 years or older.

Qualifications

• Must be 16 years of age or older.
• Ability to stand for long periods of time without a break.
• Knowledge of health and safety procedures.

Responsibilities

• Supervise team member activities to ensure standards are met.
• Lead by example and treat team members and guests with respect.
• Handle guest service complaints in a friendly and timely manner.
• Comply with all operating standards and ensure proper merchandising.

Skills

Team leadership

Customer service

Conflict resolution

Operational efficiency

Health and safety compliance

Job description

A food service company in Piqua, Ohio, is seeking a Shift Supervisor to oversee team member activities, ensure a great guest experience, and enforce operational standards. The role requires strong leadership and customer service skills, with responsibilities including recruitment assistance, training, and compliance with health and safety policies. Ideal candidates will have excellent conflict resolution skills and the ability to create an engaging work environment. Must be 16 years or older.