Shift Leader: Guest Experience & Team Coach

Rensko Holdings; Portsmouth (OH); On-site; USD 35,000 - 45,000; Full time

Job summary

An established hospitality company in Portsmouth, Ohio is seeking a Shift Supervisor to oversee team member activities during shifts. The ideal candidate will manage team performance, ensure operational compliance, and enhance the guest experience. Responsibilities include leading by example, responding to customer complaints, and ensuring safety standards are upheld. Candidates must be 16 years or older and possess strong leadership skills. This role promises a dynamic environment focused on team success and customer satisfaction.

Qualifications

• Must be 16 years of age or older.
• Ability to work in a fast-paced environment.
• Strong leadership and team management skills.

Responsibilities

• Supervise team member activities on shift.
• Ensure compliance with operating standards and health regulations.
• Respond to guest service complaints and enhance customer experience.
• Complete all required shift documentation.

Skills

People management

Hospitality skills

Operational efficiency

Health & safety compliance

Job description

An established hospitality company in Portsmouth, Ohio is seeking a Shift Supervisor to oversee team member activities during shifts. The ideal candidate will manage team performance, ensure operational compliance, and enhance the guest experience. Responsibilities include leading by example, responding to customer complaints, and ensuring safety standards are upheld. Candidates must be 16 years or older and possess strong leadership skills. This role promises a dynamic environment focused on team success and customer satisfaction.