Shift Leader: Guest Experience & Team Coach

Rensko Holdings; Mount Vernon (OH); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading fast-food franchise is seeking a Shift Supervisor in Mount Vernon, Ohio. The role involves managing team activities, ensuring the highest standards of guest experience, and complying with all operational and health regulations. Ideal candidates should be capable leaders with a focus on training, motivation, and maintaining a fun work environment. Must be 16 years or older, with a keen understanding of hospitality and safety practices.

Qualifications

• Must have the ability to lead by example and manage team dynamics.
• Experience in hospitality or food service roles preferred.
• Knowledge of operational procedures and compliance standards is essential.
• Must be able to lift items ranging from 5 to 50 lbs.

Responsibilities

• Supervise team activities on shift to ensure excellent guest experience.
• Provide ongoing direction and support to team members.
• Ensure compliance with health and safety legislation.
• Complete required shift documentation and escalate any issues to management.

Skills

People Management

Operational Management

Hospitality Management

Health and Safety Compliance

Job description

A leading fast-food franchise is seeking a Shift Supervisor in Mount Vernon, Ohio. The role involves managing team activities, ensuring the highest standards of guest experience, and complying with all operational and health regulations. Ideal candidates should be capable leaders with a focus on training, motivation, and maintaining a fun work environment. Must be 16 years or older, with a keen understanding of hospitality and safety practices.