Shift Leader: Guest Experience & Team Coach

Rensko Holdings; Defiance (OH); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading restaurant franchise in Defiance, Ohio, is seeking a Shift Supervisor to manage team members, ensure quality service, and comply with health and safety standards. The role requires strong leadership, excellent customer service skills, and the ability to handle operational challenges effectively. Candidates must be at least 16 years old and possess a strong understanding of restaurant operations and safety practices. This is an excellent opportunity to lead a team and contribute to a positive customer experience.

Qualifications

• Must be 16 years of age or older.
• Ability to stand for long periods without a break.
• Experience in hospitality or management roles preferred.

Responsibilities

• Supervise team members to ensure quality service.
• Handle guest service complaints effectively.
• Ensure compliance with health and safety legislation.

Skills

People management

Hospitality management

Operations management

Health and safety compliance

Manual dexterity

Job description

A leading restaurant franchise in Defiance, Ohio, is seeking a Shift Supervisor to manage team members, ensure quality service, and comply with health and safety standards. The role requires strong leadership, excellent customer service skills, and the ability to handle operational challenges effectively. Candidates must be at least 16 years old and possess a strong understanding of restaurant operations and safety practices. This is an excellent opportunity to lead a team and contribute to a positive customer experience.