Shift Leader: Guest Experience & Team Coach

Rensko Holdings; Canal Winchester (OH); On-site; USD 35,000 - 50,000; Full time

Job summary

A restaurant chain in Canal Winchester, Ohio, is seeking a Shift Supervisor. The ideal candidate will oversee team member activities during shifts, ensuring adherence to operational standards, guest satisfaction, and safety regulations. Responsibilities include managing team dynamics, maintaining efficient operations, and addressing customer service issues to create a positive experience. The role requires strong leadership abilities and a commitment to training and motivating team members effectively.

Qualifications

• Must be 16 years of age or older.
• Ability to stand for long periods without a break.
• Demonstrates effective communication skills.

Responsibilities

• Supervises team member activities on shift.
• Responds to guest service complaints and resolves issues.
• Ensures compliance with health and safety legislation.
• Completes all required shift documentation.

Skills

Leadership

Problem-solving

Team orientation

Customer service

Job description

A restaurant chain in Canal Winchester, Ohio, is seeking a Shift Supervisor. The ideal candidate will oversee team member activities during shifts, ensuring adherence to operational standards, guest satisfaction, and safety regulations. Responsibilities include managing team dynamics, maintaining efficient operations, and addressing customer service issues to create a positive experience. The role requires strong leadership abilities and a commitment to training and motivating team members effectively.