Shift Leader: Guest Experience & Team Coach

Rensko Holdings; Findlay (OH); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading quick-service restaurant in Findlay, Ohio is seeking a Shift Supervisor to oversee team member activities, ensure operational efficiency, and maintain exceptional guest experiences. Responsibilities include training team members, managing customer service interactions, and upholding safety standards. The ideal candidate should demonstrate strong leadership skills and be able to work effectively under pressure in a fast-paced environment.

Qualifications

• Must be 16 years of age or older.
• Strong communication skills for guest interaction.
• Ability to lead and motivate a team effectively.

Responsibilities

• Supervise team member activities to ensure standards are met.
• Respond to guest complaints and resolve issues effectively.
• Maintain operational efficiency and compliance with health and safety standards.

Skills

Leadership

Team Management

Customer Service

Conflict Resolution

Operational Knowledge

Job description

A leading quick-service restaurant in Findlay, Ohio is seeking a Shift Supervisor to oversee team member activities, ensure operational efficiency, and maintain exceptional guest experiences. Responsibilities include training team members, managing customer service interactions, and upholding safety standards. The ideal candidate should demonstrate strong leadership skills and be able to work effectively under pressure in a fast-paced environment.