Shift Leader: Guest Experience & Store Ops

UDF-MyScoop Branding; Milford (OH); On-site; USD 18,000 - 21,000; Full time

Job summary

United Dairy Farmers in Milford, OH is seeking a Shift Leader to deliver the Hi Five Guest Experience and oversee daily store operations. You will ensure safe, ethical service during all shifts and manage guest interactions with a focus on service quality and efficiency.

The role requires handling POS and gas transactions, stocking and merchandising, and supervising team members to meet standards while complying with all laws and company policies.

Qualifications

• Legal to conduct all sales transactions including alcohol and tobacco.
• Must communicate effectively in English.
• Physical ability to lift up to 21 pounds and tolerate cold temperatures.

Responsibilities

• Provide the Hi Five Guest Experience to every guest.
• Assist with shakes, sundaes, and other DipSide items.
• Operate POS and gas console, handle cash and payments.
• Stock shelves, keep displays clean and rotated.
• Maintain store safety, equipment temperatures, and cleanliness.
• Complete time records and store reports.

Job description

United Dairy Farmers in Milford, OH is seeking a Shift Leader to deliver the Hi Five Guest Experience and oversee daily store operations. You will ensure safe, ethical service during all shifts and manage guest interactions with a focus on service quality and efficiency.

The role requires handling POS and gas transactions, stocking and merchandising, and supervising team members to meet standards while complying with all laws and company policies.