Guest-Experience Shift Lead

UDF-MyScoop Branding; Batavia Township (OH); On-site; USD 19,000 - 21,000; Full time

Job summary

United Dairy Farmers is seeking a Shift Leader in Ohio to deliver the Hi Five Guest Experience and lead team members during a shift. You will motivate staff, manage guest interactions, and ensure the store meets safety and quality standards in a fast-paced environment.

The role requires handling all transactions, supervising break coverage, and maintaining product freshness while following company policies and procedures.

Qualifications

• Previous guest service experience preferred.
• Ability to operate POS terminal and gas console.
• Strong verbal communication in English.

Responsibilities

• Provide the Hi Five Guest Experience to every guest.
• Assist with shakes, ice cream, sundaes, and related items.
• Operate POS and gas console accurately and securely.
• Restock and rotate dairy and frozen goods.
• Maintain store cleanliness and safety during shifts.

Skills

Customer service

Cash handling

English communication

Teamwork

Tools

POS terminal

Gas console

Job description

United Dairy Farmers is seeking a Shift Leader in Ohio to deliver the Hi Five Guest Experience and lead team members during a shift. You will motivate staff, manage guest interactions, and ensure the store meets safety and quality standards in a fast-paced environment.

The role requires handling all transactions, supervising break coverage, and maintaining product freshness while following company policies and procedures.