Shift Leader: Guest Experience & Store Ops

UDF; Glendale (OH); On-site; USD 18,000 - 22,000; Full time

Job summary

United Dairy Farmers in Glendale, OH is seeking a Shift Leader to uphold the Hi Five Guest Experience and oversee daily shift operations. You will greet guests, assist with questions, manage cash transactions, and ensure a safe, clean store.

The role requires the ability to operate the POS terminal and gas console, stock shelves, and maintain compliance with company policies. Strong English communication and physical stamina are essential.

Qualifications

• Ability to communicate effectively in English.
• Ability to understand operating instructions and operate store equipment.
• Accurate handling of cash, checks, and card transactions.
• Physical ability to lift 10 pounds and handle items up to 21 pounds.
• Ability to work in varying temperatures and long shifts.

Responsibilities

• Greet Guests and provide the Hi Five Guest Experience.
• Prepare DipSide items and serve shakes, sundaes, and related products.
• Operate POS system and gas console; process transactions accurately.
• Stock and rotate merchandise; maintain clean, presentable displays and equipment.
• Monitor security, cash control, and follow Tobacco/Alcohol policies.
• Perform routine maintenance, document time records, and assist with other duties as needed.

Skills

Customer service

Cash handling

POS operation

Alcohol/Tobacco compliance

Teamwork

Stamina

Tools

POS terminal

Gas console

Job description

United Dairy Farmers in Glendale, OH is seeking a Shift Leader to uphold the Hi Five Guest Experience and oversee daily shift operations. You will greet guests, assist with questions, manage cash transactions, and ensure a safe, clean store.

The role requires the ability to operate the POS terminal and gas console, stock shelves, and maintain compliance with company policies. Strong English communication and physical stamina are essential.