Guest Experience Shift Leader

UDF; Cincinnati (OH); On-site; USD 18,000 - 21,000; Full time

Job summary

United Dairy Farmers in Cincinnati, OH seeks a full-time Shift Leader to uphold the Hi Five Guest Experience and supervise on-shift staff. The role involves cash handling at the POS and gas console, ensuring a safe and clean store, and providing outstanding service to guests.

You will train and guide team members, manage stock levels, and follow company policies, including compliance with relevant alcohol and tobacco sale regulations.

Qualifications

• Ability to communicate effectively with customers in English.
• Ability to operate POS terminal and gas console.
• Basic math skills for handling cash and making change.
• Ability to follow safety policies and store procedures.

Responsibilities

• Provide the Hi Five Guest Experience to guests.
• Prepare DipSide items and serve ice cream products.
• Operate POS and gas console, process transactions accurately.
• Stock shelves and maintain clean, presentable dip cabinets and beverage areas.
• Monitor store security and prevent shrinkage; follow tobacco/alcohol sales rules.
• Maintain equipment temperatures and complete time records; perform other duties as assigned.

Skills

Customer service

Communication

English proficiency

Cash handling

Attention to detail

Teamwork

Tools

POS terminal

Gas console

Cash handling procedures

Job description

United Dairy Farmers in Cincinnati, OH seeks a full-time Shift Leader to uphold the Hi Five Guest Experience and supervise on-shift staff. The role involves cash handling at the POS and gas console, ensuring a safe and clean store, and providing outstanding service to guests.

You will train and guide team members, manage stock levels, and follow company policies, including compliance with relevant alcohol and tobacco sale regulations.