Shift Leader - Guest Experience & Restaurant Ops

Burger King; Melvindale (MI); On-site; USD 17,000 - 22,000; Full time

Job summary

Burger King in Lincoln Park, MI is hiring a Shift Leader to drive sales and profitability by leading the shift, delivering fast, friendly service, and upholding brand standards. You will support the Restaurant General Manager and Assistant Manager, manage daily operations, and direct a team of crew members during assigned shifts.

The role emphasizes coaching and development of Team Members, accurate cash handling and inventory control, and executing the shift plan to meet speed-of-service goals.

Qualifications

• High school diploma or GED required.
• Two years of college preferred.
• 1-2 years of quick-service restaurant experience.
• Availability to work evenings, weekends, and holidays.

Responsibilities

• Directs shift operations and drives guest service and profitability.
• Manages inventory, cash handling, and daily/weekly procedures.
• Coaches and provides feedback to Team Members to improve performance.
• Ensures adherence to brand standards and shift plan execution.
• Performs Team Member duties when necessary.

Skills

Guest service

Coaching

Team leadership

Cash handling

Inventory management

Education

High school diploma or GED

Two years of college preferred

Job description

Burger King in Lincoln Park, MI is hiring a Shift Leader to drive sales and profitability by leading the shift, delivering fast, friendly service, and upholding brand standards. You will support the Restaurant General Manager and Assistant Manager, manage daily operations, and direct a team of crew members during assigned shifts.

The role emphasizes coaching and development of Team Members, accurate cash handling and inventory control, and executing the shift plan to meet speed-of-service goals.