Shift Leader: Guest Experience & Ops Champion

NAYA - 15 Exchange Pl; Jersey City (NJ); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, and vision insurance

Commuter benefits

Employee discounts and free meals

Growth opportunities

Job summary

A dynamic food service company in Jersey City is seeking a leader to manage operations and ensure profitability. Your responsibilities will include overseeing staff, ensuring food quality, and engaging with guests. Candidates must have 2+ years of leadership experience, strong communication skills, and the ability to thrive in a fast-paced environment. The role requires adaptability, time management, and willingness to work variable schedules. Competitive pay and benefits are offered, including healthcare and employee discounts.

Qualifications

• 2+ years of related leadership experience at a similar caliber concept.
• Strong written and verbal communication skills; must be proficient in English.
• Exhibits strong time-management and organizational skills.
• Able to lift at least 50 pounds regularly and perform extensive walking for 8–10 hours a day.

Responsibilities

• Ensure store profitability by driving sales and managing costs.
• Oversee preparation and service of food and beverage items.
• Hire, train, coach, and evaluate team members.
• Actively engage with guests and address complaints.

Skills

Leadership experience

Communication skills

Time management

Adaptability

Tools

Microsoft Office

Gmail

Job description

A dynamic food service company in Jersey City is seeking a leader to manage operations and ensure profitability. Your responsibilities will include overseeing staff, ensuring food quality, and engaging with guests. Candidates must have 2+ years of leadership experience, strong communication skills, and the ability to thrive in a fast-paced environment. The role requires adaptability, time management, and willingness to work variable schedules. Competitive pay and benefits are offered, including healthcare and employee discounts.