Shift Leader: Guest Experience & Ops Champion

NAYA - PENN PLAZA; New York (NY); On-site; USD 70,000 - 120,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, and vision insurance

Commuter benefits

Employee discounts and free company meals

Growth opportunities

Job summary

A prominent food service company located in New York is seeking a dedicated leader to ensure operational excellence while managing team performance and guest satisfaction. The ideal candidate will have over two years of leadership experience, strong communication skills, and a proactive approach to problem-solving. This role offers competitive pay, medical benefits, and opportunities for growth while ensuring a positive work culture and community engagement.

Qualifications

• 2+ years of related leadership experience at a similar caliber.
• Proficient in English with strong verbal and written skills.
• Adaptable in a fast-paced work environment.

Responsibilities

• Ensure store profitability through sales and cost management.
• Hire, train, and evaluate team members.
• Build relationships and address guest complaints.

Skills

Leadership experience

Communication skills

Time-management

Organizational skills

Tools

Microsoft Office

Gmail

Job description

A prominent food service company located in New York is seeking a dedicated leader to ensure operational excellence while managing team performance and guest satisfaction. The ideal candidate will have over two years of leadership experience, strong communication skills, and a proactive approach to problem-solving. This role offers competitive pay, medical benefits, and opportunities for growth while ensuring a positive work culture and community engagement.