Shift Leader: Guest Experience & Ops Champion

NAYA - 2339 Broadway; New York (NY); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, and vision insurance

Commuter benefits

Employee discounts and free meals

Growth opportunities

Job summary

A leading restaurant chain located in New York is seeking a talented individual for a leadership position to manage store operations, drive sales, and ensure high food quality standards. You will be responsible for team development, guest relations, and financial oversight. Ideal candidates have a minimum of 2 years of leadership experience, excellent communication skills, and a proactive approach to operational challenges. Competitive pay and various employee benefits are offered.

Qualifications

• 2+ years of leadership experience in a similar environment.
• Strong written and verbal communication skills in English.
• Exhibit strong organizational and time-management skills.
• Demonstrate positive leadership characteristics.

Responsibilities

• Ensure store profitability through effective sales management.
• Oversee food and beverage quality standards.
• Hire, train, and lead team members.
• Engage with guests to build relationships and address issues.
• Utilize financial reporting tools to manage key metrics.

Skills

Leadership

Communication

Time-management

Problem-solving

Customer service

Tools

Microsoft Office

Gmail

Job description

A leading restaurant chain located in New York is seeking a talented individual for a leadership position to manage store operations, drive sales, and ensure high food quality standards. You will be responsible for team development, guest relations, and financial oversight. Ideal candidates have a minimum of 2 years of leadership experience, excellent communication skills, and a proactive approach to operational challenges. Competitive pay and various employee benefits are offered.