Shift Leader: Guest Experience & Ops Champion

NAYA - 147 W 51st St; New York (NY); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, and vision insurance

Employee discounts and free company meals

Growth opportunities

Job summary

A dynamic restaurant in New York is seeking a dedicated leader to ensure operational excellence and team development. The role includes driving store profitability, managing schedules, and engaging with guests to uphold company standards. Ideal candidates will have at least 2 years of leadership experience, strong communication skills, and adaptability in a fast-paced environment. This position offers competitive pay, health benefits, and ample growth opportunities.

Qualifications

• 2+ years of related leadership experience at a similar caliber concept.
• Strong written and verbal communication skills; must be proficient in English.
• Able to lift at least 50 pounds regularly and perform extensive walking for 8–10 hours a day.

Responsibilities

• Ensure store profitability by driving sales, controlling labor, and managing cost of goods.
• Hire, train, coach, and evaluate team members in conjunction with the General Manager.
• Actively engage with guests, building relationships and addressing complaints.

Skills

Leadership

Communication Skills

Time Management

Problem Solving

Tools

Microsoft Office

Gmail

Job description

A dynamic restaurant in New York is seeking a dedicated leader to ensure operational excellence and team development. The role includes driving store profitability, managing schedules, and engaging with guests to uphold company standards. Ideal candidates will have at least 2 years of leadership experience, strong communication skills, and adaptability in a fast-paced environment. This position offers competitive pay, health benefits, and ample growth opportunities.