Shift Leader - Guest Experience & Operations

Little Caesars; Duncan (SC); On-site; USD 38,000 - 42,000; Full time

Benefits offered by this job

Health insurance

401K matching

Flexible schedule

Career progression

Job summary

Little Caesars in Duncan, SC is seeking an Assistant Manager to lead shift operations, guest experience, and sales performance while ensuring brand execution. You will work with store leadership to maintain policy compliance and smooth daily operations.

As a key member of the team, you will mentor staff, uphold food safety, manage costs, and drive customer satisfaction, with opportunities for career progression and benefits including health insurance and retirement plan.

Responsibilities

• Lead team members on shifts, including assigning tasks (cleaning, line duties, opening/closing duties), providing feedback and training
• Utilize the position board to effectively position the team.
• Ensure all security procedures are executed (safe procedures, open/close procedures etc.)
• Transition into opening/closing duties
• Make guests really happy by providing great guest service
• Resolve guest complaints/issues
• Lead team members to open, transition, and close shifts
• Manage and organize the line and delegate duties to team members
• Know and uphold standards for product quality
• Work the line as needed
• Promote sales on the shift through suggestive selling and knowledge on in-store promotions
• Execute and support all food safety requirements and practice
• Control food costs, labor, waste, and cash on the shift
• Count drawers and follow proper daily cash handling procedures

Job description

Little Caesars in Duncan, SC is seeking an Assistant Manager to lead shift operations, guest experience, and sales performance while ensuring brand execution. You will work with store leadership to maintain policy compliance and smooth daily operations.

As a key member of the team, you will mentor staff, uphold food safety, manage costs, and drive customer satisfaction, with opportunities for career progression and benefits including health insurance and retirement plan.