Shift Leader: Guest Experience & Operations

Ontario Trillium Foundation; Newberry (SC); On-site; USD 42,000 - 54,000; Full time

Job summary

Little Caesars in Newberry, SC seeks an Assistant Manager to oversee shift operations and guest experience, ensuring profitability and brand standards. You will supervise team members, train staff, and drive sales while managing line duties, food safety, and cash handling.

As the on-shift leader, you’ll coordinate opening/closing tasks, address guest concerns, and ensure adherence to labor policies and safety procedures. The role reports to the Restaurant Manager and requires strong teamwork.

Qualifications

• Experience in fast-food or retail environments preferred.
• Ability to supervise colleagues and maintain professional conduct.
• Strong communication and conflict resolution skills.

Responsibilities

• Oversee shift operations and guest experience to ensure satisfaction.
• Lead team on shifts; assign tasks, provide feedback and training.
• Monitor food safety, quality standards and store cleanliness.
• Promote sales through suggestive selling and promotions.
• Count drawers and follow daily cash handling procedures.
• Open/close duties and supervise staff during shifts.

Skills

Customer service

Team leadership

Food safety

Cash handling

Shift operations

Job description

Little Caesars in Newberry, SC seeks an Assistant Manager to oversee shift operations and guest experience, ensuring profitability and brand standards. You will supervise team members, train staff, and drive sales while managing line duties, food safety, and cash handling.

As the on-shift leader, you’ll coordinate opening/closing tasks, address guest concerns, and ensure adherence to labor policies and safety procedures. The role reports to the Restaurant Manager and requires strong teamwork.